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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jose Jimenez

October 31, 2025

5  out of  5
rating by Jose Jimenez
"I had an excellent experience working with Jesse at State Farm. From start to finish, she made the entire process of setting up my insurance policy simple and stress-free. Jesse took the time to explain all my options clearly, answered every question with patience, and made sure I felt confident in my coverage. Her professionalism, attention to detail, and genuine care for her clients really stood out. I highly recommend Jesse to anyone looking for great service and peace of mind with their insurance needs!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Scott"
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Mary Quinn

October 30, 2025

5  out of  5
rating by Mary Quinn
"Thank you Cliff for all of your help! We really appreciate that you took the time to create multiple quote options and spent time explaining each line of the policy to me! Will be using you all for future insurance needs!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Scott"
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Dilip Chemburkar

October 23, 2025

5  out of  5
rating by Dilip Chemburkar
"We moved from Charlotte area to Wilmington. Team members from this agency were extremely helpful with sending us quotes and helping us with new coverage. Highly recommended!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our team was able to assist you smoothly with your move and new coverage in Wilmington. Your recommendation means a lot to us. Please don't hesitate to reach out if you need any further assistance! -Scott"
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Donna Hargens

September 26, 2025

5  out of  5
rating by Donna Hargens
"The team member was very responsive. It took only a few minutes to get vehicle insurance. The premium was very reasonable and resulted in a savings! I got a follow-up call to make sure I had what I needed! I appreciated that personal touch!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Scott"
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Helaine Ouimette

September 26, 2025

5  out of  5
rating by Helaine Ouimette
"Very nice experience and changing insurances made easy! Would recommend them!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Scott"
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Joshua Holmes

September 25, 2025

5  out of  5
rating by Joshua Holmes
"Great experience! helped me get a great rate on insurance and communication was excellent!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Scott"
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Jonathan Reed

September 9, 2025

5  out of  5
rating by Jonathan Reed
"Scott Tharrington was beyond respectful and didnt even hesitate to get back to me on any of the questions that I had in a timely manner. Thank you for your professional attention Scott"
We responded:
"Thank you for the review Jonathan! We appreciate you letting us take care of your auto insurance for you, please don't hesitate to reach out if you ever need anything! -Scott"
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Drew Newbold

August 29, 2025

5  out of  5
rating by Drew Newbold
"Scott Tharrington State Farm in Wilmington, NC is hands down the best insurance agent I’ve ever worked with. He makes car, home, and life insurance simple to understand and never pushes coverage you don’t need. The team is quick to respond, explains everything clearly, and you always feel like a priority. It’s rare to find an insurance provider who is this trustworthy and dependable. If you’re in Wilmington and need insurance, Scott Tharrington is the one to call!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs! -Scott"
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Stephen Cimbolic

August 28, 2025

5  out of  5
rating by Stephen Cimbolic
"Super experienced and exceedingly helpful. Was quick to answer any and all questions, and went out of his way to ensure we got exactly what we needed!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Scott"
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Michele Dollberg

August 28, 2025

5  out of  5
rating by Michele Dollberg
"It was a pleasure working with Jesse. Phone calls and emails were returned and responded to timely and my questions related to the needed policy were answered to my satisfaction. Very professional. Thank you!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Scott"
Profile photo of Riana McHugh

Riana McHugh

August 8, 2025

5  out of  5
rating by Riana McHugh
"I was just shopping around to see if I could lower my monthly payment and Jesse was able to help me do so by a lot! She was kind, knowledgeable, and more than helpful. I would recommend her to anyone in the market for car insurance, you won’t be disappointed."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Scott"
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Katie Boyce

August 1, 2025

5  out of  5
rating by Katie Boyce
"The best customer service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Scott"
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Bailey

July 3, 2025

5  out of  5
rating by Bailey
"Quick, friendly, and helpful—Jesse made changing insurance way less intimidating."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! -Scott"
Profile photo of Leah Blackley

Leah Blackley

July 3, 2025

5  out of  5
rating by Leah Blackley
"Cliff increased my coverage and cut my cost. This team has great customer service. Would absolutely recommend reaching out to this office!"
We responded:
"Thank you for the review Leah! Our team works hard and puts our customers first, thanks again! -Scott"
Profile photo of Benjamin James (Chimmosh21)

Benjamin James (Chimmosh21)

July 3, 2025

5  out of  5
rating by Benjamin James (Chimmosh21)
"The team at Scott's office is fantastic. They made the switch from USAA easy and saved me money! Highly recommend working with them for all your insurance needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Scott"
Profile photo of Brice Brooks

Brice Brooks

July 3, 2025

5  out of  5
rating by Brice Brooks
"Cliff from Scott Tharrington State Farm is the most responsive and caring insurance agent I've ever had the pleasure of working with. He has helped me and my wife navigate storm damage to our home as well as car accidents. Like a good neighbor, Cliff Koenig is there!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Scott"
Profile photo of Macie Young

Macie Young

July 3, 2025

5  out of  5
rating by Macie Young
"Great experience working with Jesse! She took the time to walk me through my auto policy and made sure I understood all my options!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Scott"
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Blair Taylor

July 3, 2025

5  out of  5
rating by Blair Taylor
"⭐️⭐️⭐️⭐️⭐️ Jesse helped me with my auto insurance and made the whole process easy to understand. She explained everything clearly and was super helpful. Highly recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Scott"
Profile photo of Ryann Tucciarone

Ryann Tucciarone

June 26, 2025

5  out of  5
rating by Ryann Tucciarone
"Switched to this agency recently and have been impressed with the level of communication, attention to detail, and professionalism! Would definitely recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Scott"
Profile photo of Stacie Gamble

Stacie Gamble

June 12, 2025

5  out of  5
rating by Stacie Gamble
"Called the office to make a quick inquiry and spoke with Jesse Oliver, account representative, who answered and she is phenomenal! I walked away equipped with everything I needed. She was very patient and was an active and engaged listener. You could tell that she was very experienced and eager to assist, I very much appreciated her time and help!"
We responded:
"So glad you are getting the service you deserve Stacie! I will pass along your kind words to Jesse! We appreciate you trusting us with your auto insurance! -Scott "
Profile photo of Shari Watkins

Shari Watkins

May 27, 2025

5  out of  5
rating by Shari Watkins
"Jess has been amazing. I am relocating to Carolina Beach from PA and she has made everything so easy for me. Excellent customer service and an overall wonderful experience. Thank you!"
We responded:
"Welcome to town Shari, it was a pleasure speaking to you! I appreciate you trusting us with your auto and renters insurance. Make sure to come by the office and say hello once you get settled in! -Scott"
Profile photo of Michael Pollard

Michael Pollard

May 27, 2025

5  out of  5
rating by Michael Pollard
"I had the best experience getting a quote and insuring my new motorcycle with State Farm and specifically, Jessica Oliver! She made the entire process easy to understand and smooth overall. She even saved me almost $80 a month after switching from Progressive. Thank you!!"
We responded:
"Thank you for the review and the kind words Mr. Potter, I will pass them along to Jessica. We appreciate you trusting us with the insurance on your new bike, be safe! -Scott"
Profile photo of Ida Smith

Ida Smith

May 8, 2025

5  out of  5
rating by Ida Smith
"I have had insurance with State Farm for over a decade . I've found the agents to be personable and professional. I have my home and car insured with State Farm. Most recently I needed assistance in coverage for another home. I found my agent . Mr. Cliff K. to be as personable and professional as Mr. Brown . I thought it to be most appropriate for me to share my experience with others...A+ Quality! ....I R Smith"
We responded:
"Thank you for taking the time to leave a review Ms. Smith. I know Cliff will appreciate those kind words! Thank you for trusting us with your home and auto insurance all these years! -Scott"
Profile photo of Nick Gentile

Nick Gentile

April 30, 2025

5  out of  5
rating by Nick Gentile
"Great customer service, a pleasure to work with. Very helpful in answering all of my questions."
We responded:
"Thank you for the review Nick! We appreciate you trusting us with your auto and renters insurance! -Scott"
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stephanie dunn

April 17, 2025

5  out of  5
rating by stephanie dunn
"I love that once I became a customer how they reached out to welcome me. Their customer service is awesome. I would definitely recommend them to anyone looking for car insurance at a affordable rate."
We responded:
"Thank you for the review Stephanie! We appreciate you trusting us with your auto insurance needs. Please let us know if you need anything else! -Scott"